The challenge that most organisations face is getting their learning to fit around their employees and align itself to their working lives. In order to do this, learning content must be easily accessible through the apps and services that they spend the most time in. Rather than think of corporate learning as a destination, it’s now becoming something that comes to us.
To help understand, here are the top 3 benefits of LITFOW and how it can help you and your organisation achieve your business goals.
1. Content when your employees need it
In a survey conducted by Josh Bersin, a Global Industry analyst in HR and L&D, he found that...
“19% of all respondents would be happier and try harder at work if they had the opportunity to learn and grow.”
By giving your employees the opportunity to learn in the flow of work, you could be giving them access to the knowledge and resources about the products or services you sell from the moment they need it.
To do this, you need the user journey as simple as possible by using the apps they live in. For example, suppose you have a sales rep about to go into an important sales pitch, and they just need a top-up of knowledge. You can surface your content into Salesforce and they can access a fact sheet or do a training video so that they have the most up to date version of your product features and are able to represent your products in the best possible way.
2. Makes learning effective and easily digestible
According to a LinkedIn Learning Survey, the #1 reason for learning in the workplace not to happen is due to lack of time, however learning in the flow eliminates the need to go elsewhere for your learning content.
A way to make learning quick and useful and something that employees can pick up whilst working is by curating bite-sized content and tasks for your employees to do whilst in the flow of work or when they have a little bit of downtime. For example, when your employee is travelling to a client meeting and they are topping up their product knowledge on the commute, having smaller nuggets of learning to access may entice them to complete their tasks.
3. Keep track of your learning
Having your learning content in the apps and services your employees use everyday increases the likelihood of engagement with your content, but that also means it is also only a few clicks away in the same applications to keep track of your upcoming tasks and what is left to do. As previously mentioned in the LinkedIn Learning Survey, with time being the issue for most respondents, keeping track of your learning and being able to do so easily boosts your productivity for learning in the flow of work.
By having all your content in the same locations that your employees are familiar with, learning in the flow can give your employees everything they need such as bite sized content, when they need it, and with the ability to track, can show what is the next task they should complete.