Every organisation has a learning content management problem, especially when it comes to learning content. We have put together our top 3 tips on how to make your LCM work for you.
1. Train your staff
Like learning anything new, learning your LCM follows the same rules. In order to give your employees the best opportunity to get the most out of your software, it requires giving them the time and training on how to use it. Although most LCMS will most likely be intuitive and relatively straightforward, organising structured walkthrough and how to’s will take the pain away of questions being asked later on.
For example, if your employee has a task that they want to get done but they’re unsure on how to get there or if it's the latest version, instead of raising questions with the support team, training the team beforehand will prevent wasting time and allow employees to spend more time on what they need.
2. Make your LCM your own
Customisation of your LCMS is a great way to organise your content the way you want it and how your employees need it. Most LCMS will allow you to customise and brand your platform which creates a unique experience for your organisation, whether that is visuals that are unique to a specific department or customisation which is focussed on the need, such as different learning hubs.
Using personalisation adds a little bit of creativity to where your employees go to learn, but also educates employees from the get-go about your organisation identity and culture.
3. Track and Assess
Arguably one of the most important and effective ways of making your LCM work for you is the ability to track and assess performance, whether that results from an individual's perspective, but also from a content perspective to see where there is a need for improvement. For example, if content types such as articles aren’t delivering the engagement or results, then perhaps you could try smaller nuggets of content through quizzes instead.
An effective LCM should have the functionality to produce automated results which can then be translated into easy to read and detailed graphs, reports, charts, leaderboards and so on. This is a great way to keep track of your progress and to amplify and focus on the key areas you seek improvement.
We hope that these tips have shed some light on how you could make your LCM work better for you. If you wish to know more about how to get to the end of the line, and what it takes to achieve your business goals, and how to unlock the value-add then download our report LCMS and the Science of Delivery.